This website is owned and operated by Casa Cielo Design. By entering, accessing or using our website in any way, you agree to comply with the following Website Terms of Use, our Customer Terms and Conditions and our Returns Policy (collectively our “Website Conditions”). By purchasing our products and using this website, you acknowledge that you have read and understood all of the Website Conditions and agree to be bound by them.

We may revise and update our Website Conditions at any time and your continued usage of this website means you accept those changes. While Casa Cielo Design aims to ensure that the information on this website is correct, sometimes errors do occur for which we apologise. Please refer to these Website Terms of Use from time to time so that you are aware of the current Terms and Conditions before you purchase our products.

Prices

All references to $ and dollars on this website are in Australian currency. Goods are available in New Zealand, South Africa, USA, EU, UK, Canada and Asia markets at current currency conversions.

Colours

Reproduction of colours is as accurate as possible, colours may vary slightly depending on your smartphone and/or monitor.

Products, assembly & installation

Casa Cielo Design products require assembly and installation by a competent handyman. We provide instructions with your purchase. We reserve the right to make changes to product specifications, assembly & installation instructions at any time without notice.

Advice and technical information

Any advice, recommendation, information, technical information, specification, drawing, description, illustrations, dimensions, assistance or assembly advice provided by Casa Cielo Design in relation to any product is given in good faith and is believed by Casa Cielo Design to be appropriate, reliable and accurate.

Copyright

This website and its contents are the property of Casa Cielo Design and are subject to copyright. The contents of our website as a whole are intended solely for your personal, non-commercial use. Any use of our website and its content for purposes other than personal and non-commercial use, or for any other use, including the modification, reproduction, distribution, transmission, republication, display or performance, of the content of this website, is prohibited without the prior written permission of Casa Cielo Design.

Disclaimer

You agree that your access to, and use of, this site is subject to these terms and all applicable laws, and is at your own risk. Casa Cielo Design makes no representations or warranties of any kind, express or implied as to the operation of this site or the information, content, materials or products included on this site, except which cannot be excluded under applicable laws. To the fullest extent permitted by law (including Australian Consumer Law) Casa Cielo Design, its directors, officers, employees, agents, contractors, franchisees, successors or assigns will not be held liable for any damage or loss whatsoever arising out of, or in any way related to, the use of this website and any other site linked to this website.

Out of Stock

Casa Cielo Design carries bulk stock. Due to popularity or interruption of supply, some items may be unavailable or out of stock.  In the unlikely event of depleted stock, customers will be informed of the delay. Customers may leave the order standing till stock arrives or cancel the order and again at a later date.

Payment Security

Casa Cielo Design use industry standard encryption to keep personal information secure. Casa Cielo Design does not store credit card information. Casa Cielo Design will not be liable for any damage or losses (indirect or direct) caused if a customer’s card is used fraudulently.

Shipping within Australia

Casa Cielo Design ship via Australia Post at the regular parcel charges from Adelaide, South Australia [Zone S1]. Free shipping may be offered from time to time and we will notify our customers of this via our website and online marketing. Free shipping does not apply to the following zones: Q2, Q3, Q4, NT1, W2, W3, T1, NF.

International Shipping

Casa Cielo Design ship via Australia Post at the regular parcel charges from Adelaide, South Australia [Zone S1]. Free shipping does not apply to International orders

Guarantee

Casa Cielo Design products are made from quality new materials

  • Casa Cielo Design will provide a full refund for goods returned in “AS NEW” condition within 30 days of delivery [See Returns]
  • Casa Cielo Design will at its discretion replace or repair any component deemed faulty in manufacture within 12 months of delivery
  • Claims are limited to repair or replacement of faulty products or components. Casa Cielo Design accepts no responsibility for claims on consequential damage or injury.

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